If you get the wrong item, please reach out via the Contact Us form in your My Account within 7 days of delivery.
Just make sure to include your tracking number and the product number so we can get it sorted out for you as fast as possible!
What if I receive an item different from what I ordered?
Articles in this section
- What if I receive an item different from what I ordered?
- How do I close my account?
- Why isn't my credit card working at checkout?
- Why isn't my PayPal working at checkout?
- Why are there items I cannot purchase even though they were in my cart?
- What if I buy a CTD item that turns out to be restricted from international shipping?
- What if my item arrives damaged or defective?
- Why is my package stuck at customs?